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The game stops responding or closes unexpectedly
Date: June 21 2007 - Section Troubleshooting
Viewed: 3509 times

NOTE: This article is intended for a beginning to intermediate computer user.

Symptoms of the problem

When you start or play any Halo 2 For Windows Vista, you may experience one or more of the following symptoms:
The game stops responding.
The game closes unexpectedly.
The computer restarts unexpectedly.
The game minimizes to the Microsoft Windows Taskbar and cannot be restored.

Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:

{Game Name}has encountered a problem and needs to close.
The error message asks you to send the error report details to Microsoft.

Please refer to this Microsoft knowledge base article for detailed troubleshooting steps: http://support.microsoft.com/kb/303032/

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